Showing 13 to 24 of the first 500 testimonials that match your search
We were met by Margaret, and we hit it off immediately,her humour matched ours, nothing was pushed onto us, she listened to us, and the banter between us, kept everything at a nice low key level, we knew which car we wanted, so Margaret just filled in the paperwork, persuaded, us both to have a test drive, which was the final swing point, in deciding to go ahead, the banter continued as I said I was feeling drained as the funds were transferred from my bank, Margaret from Durham is a gem
Seamless and friendly. Would highly recommend this dealership.
This is the second vehicle we have brought from Honda Doncaster. The Sales Executive has assisted us both times and the customer service has been excellent. The Sales Executive is a professional, helpful and caring person. We wouldn't go anywhere else to buy a car.
I would like to thank the Sales Executive for their exceptional support I felt so well looked after. I would never look anywhere else when I'm ready for a other car. Thank you.
I would like to thank the Sales Executive for their exceptional support I felt so well looked after. I would never look anywhere else when I'm ready for another car. THANK YOU
Great service from the team at Durham Honda. Special mention for the Sales Executive who guided us through the purchase of our vehicle in a polite, friendly, and professional manner. From our first contact to delivery, they were always there to answer any questions and put our minds at ease. Would recommend this dealership !
Excellent customer service and prompt attention by the Service department.
We have never had a bad experience dealing with the friendly, helpful staff at Durham Honda, especially the Sales Executive for whom nothing is too much trouble. This lovely person goes out of their way to explain all they can about the differences between old and new models and how the new controls work. Thanks again.
It was a refreshing experience with the Sales Executive at Honda Durham, while buying my new electric car. They were very helpful and supportive throughout the process. I would definitely recommend them to my friends.
Collected my lovely new Honda jazz on Friday - I dealt with the Sales Executive from the very first phone call about the possibility of changing from my existing Honda Jazz to the new Hybrid. The Sales Executive made the whole experience excellent from start to finish. The way in which they dealt with me on the telephone to find out what I would be looking for in a new car was brilliant. So when I arrived for my appointment with them at the showroom they already had a good idea what they needed to show me and to discuss my options. The Sales Executive has an excellent customer service manner in the way in which they listened to me and answered my questions and then came up with solutions. Although on this day I couldn't complete the sale because the outcome wasn't quite right financially for me the Sales Manager contacted me and we discussed some further options which worked out better for me and the sale was agreed. This was was an excellent outcome for me. Good team work. The Sales Executive kept me up to date with the delivery of my new car. The collection of my new car was fantastic. I loved the way the Sales Executive sent me a video showing me around my car before I got there - this was great as there was a strong possibility that it was going to rain at the time I was due to collect the car. But as it happened the rain stayed away and the Sales Executive still spent valuable time with me going through the controls etc. I must say that the Sales Executive has a brilliant attitude to customers they are so welcoming, friendly with a very positive and professional manner also. All in all the whole experience was superb. Thank you and well done.
Was a pleasant buying experience from start to finish. Always been impressed with the level of professionalism and high quality service provided with the garage. This is my second car from here now and will definitely be back!
I have been a Honda driver for 25 years, and I must compliment the Sales Executive In the Durham Honda Base for their professionalism, friendly and helpful attitude, also for their support, guidance and patience with us during this unpredictable time. The Sales Executive made us relax from our fist meeting, we did visit other dealerships to test drive other vehicles, however because of the Sales Executive's personality and professionalism we decided to purchase a car with Honda with their guidance and support. The whole experience of purchasing a car is an anxious one as there are so many cars to choose from. The Sales Executive really helped us decide which car was the most suitable for us (they must have the patience of a saint). We would like to thank the Sales Executive for all the above and for also being at Honda the day we went looking for a car. We hope the Sales Executive or someone like them will be there the next time we decide to change our car, as we would certainly be looking to back to Honda. Thank you Kind Regards Jeff & Karen Blackburn
From my initial telephone conversation with the Sales Executive up until the picking up of our CRV,all I can say is WOW. The customer care we received was beyond belief. Never felt pushed in anyway and any questions were answered promptly and honestly. We travelled 300 miles to purchase the vehicle and knowing the Sales Executive recommended a local hotel and eatery(both of which were top notch also, and within easy travelling to Vertu Honda). Everyone in the branch seemed very friendly and the Sales manager introduced them-self also. I will certainly have no quibbles about using Vertu in the future.