Showing 49 to 55 of 55 testimonials that match your search
Having had my car now for nearly 48hrs, I can tell you in short, I'm absolutely thrilled with it. The drive is so rewarding, smooth, responsive with a real refined feel, it basically feels like a brand new car.
I must admit thank you seems inadequate for how much praise I must give you for facilitating what was a very professional yet relaxed trade/purchase experience. In my humble opinion, you raised the bar in terms of customer experience and I sincerely hope that Vertu Honda realise and value what a credit you are to them. I would have no hesitation whatsoever in going through the whole experience again with you and your colleagues in the future at your Mansfield dealership.
Once again, thanks so much Sam for providing a great customer experience you gave me from initially picking up the phone to enquire about your ad, through to driving away in a car. Rest assured it will be very well looked after and hopefully keep that wide smile on my face for many motoring miles.
The new Honda looks great and I am really looking forward to driving it in a couple of weeks when I come home for a few days. Thanks also for all the time you gave us before we purchased the car. It was very important for us to know that we would have customer care which would endure long after we had driven the car off the forecourt.
I am so pleased with the car! We thought that the service that we received from the dealership, was second to none! The attention to detail was perfect and we will certainly ensure that our friends are made aware of the good customer service that we received, certainly worth the journey!!!
Or new car behaves superbly, very pleased with it, and very impressed with your presentation. I must say that very few firms treat customers as you have, and it was appreciated. Best wishes for the future, and again thank you.
We wanted to bring to your attention the outstanding service provided by Sales Executive to both myself and my partner. In many respects we are probably a car dealer's dream customer, as over the past 7 years we have purchased in excess of 20 cars from around the Grantham area and therefore believe we are well placed to measure the levels of service, standards and professionalism offered by most of the local dealers.
Your Sales Executive understood that to us it was an important purchase and not just �A piece of metal� or a number to shift as other dealers terminology would imply. He was polite, courteous, knowledgeable and passionate about the brand. Nothing was too much trouble for him
Earlier this year I purchased a used Honda, which I am pleased with. The sales department were first class in the dealing and were even able to cope with my 'odd' sense of humour.
Having owned the car for a short while, a couple of issues emerged with some warranty work being requested by myself (i.e, Honda 3 year warranty balance). These two claims were handled extremely well, "Service with a Smile!" Other minor requests and queries have been handled in the same manor, with 5 Star + award to be given.
Over the years I have owned various makes and models of cars (including Hondas) but the service given by Grantham Honda Service Department is the best. I live 30 miles from this branch, but it's worth the same time and effort as satisfaction will always prevail.
I am now on my fifth Honda, all purchased through the Grantham dealership, nothing is too much trouble for the Sales Team and I have always come away feeling satisfied with the service and purchase of my vehicles, an asset to your company.
After the sales comes the servicing of my vehicles which has been exemplary, nothing is too much trouble and again an asset to your company.
Recently I was unable to drive for six weeks due to health reasons and my 1st MoT was due, Grantham Honda arranged for my car to be picked up and it was returned to me later the same day. I have never found any fault with any of my servicing or repairs an the the Technicians that I have spoken to are polite and always willing to help with any queries.
It always feels a pleasure to walk in and everyone is pleasant and cheerful, everybody tries and succeeds in making your visit a pleasant one.
Finally I do a fair mileage each year and rely on car for work and it is satisfying to know I have Honda Grantham supporting me. Thank you for the last six years.
A quick note to say I have just bought a 9 month old CRV from Grantham Honda and was delighted with the service. The reason for travelling the 2.5 hours from my house near Warwick, rather than use the local Honda dealers in Stratford and Northampton, was the professionalism of your staff. The car was for my wife and the salespersons manner on the telephone and in person swayed the deal for her. Many thanks.