Customer Testimonials

Having had my car now for nearly 48hrs, I can tell you in short, I'm absolutely thrilled with it. The drive is so rewarding, smooth, responsive with a real refined feel, it basically feels like a brand new car.

I must admit thank you seems inadequate for how much praise I must give you for facilitating what was a very professional yet relaxed trade/purchase experience. In my humble opinion, you raised the bar in terms of customer experience and I sincerely hope that Vertu Honda realise and value what a credit you are to them. I would have no hesitation whatsoever in going through the whole experience again with you and your colleagues in the future at your Mansfield dealership.

Once again, thanks so much Sam for providing a great customer experience you gave me from initially picking up the phone to enquire about your ad, through to driving away in a car. Rest assured it will be very well looked after and hopefully keep that wide smile on my face for many motoring miles.

In 20 years of buying cars I can honestly say I have never had a better experience. Paul in particular, looked after me extremely well throughout. I have absolutely no hesitation to recommend Vertu Grantham Honda to anyone. Thank you.

Many thanks to all of the staff at Vertu Honda Grantham, especially Lauren. I had an enjoyable experience from ordering my new car, to driving it away.

I would like to let you know how satisfied I am with my recent purchase from Vertu Honda Grantham, however satisfied doesnt really describe my experience as delighed and thrilled would be nearer the mark. Throught both deals I made with Vertu Honda Grantham they have been straight forward and honest. Congratulations and Thank you

Every aspect of the service experience was excellent, informative and attentive. It started with John who picked up the car, the Reception staff who answered querstions, the Service Manager who kept me informed and the final superb valeted state of the car when it was returned on time. The sign of a really well run company - thank you.

I had a concern recently about my tailgate with regard to rusting. I would like to pass on my thanks for the job done and the help and communicaion from Vertu Honda in Grantham. I will definately be recommending them to people I know for their service. Thanks again.

I have recently bought a car from Vertu Honda Grantham, and I received fantastic service from start to finish. From the first phonecall from Vince, through to the support from Mark and the handover by Harry, I felt reassured throughout the whole process which was highly efficient and very easy.

I was recently at your Vertu Grantham Honda showroom to test drive a Honda Jazz Hybrid.

I would like to commend your Sales department in general and the Salesperson Lauren in particular, for their professionalism, helpfulness, friendliness, attentiveness to my requirements and complete lack of "pushiness".

The next time I buy a car Vertu Honda Grantham will be my first port of call on the above grounds alone. I will also recommend this company to friends looking for a new car.

Always pleased with the welcome and service. I was delighted to come back to a lovely clean car which is really appreciated.

I needed a dealer who i could trust to give me excellent after aftersales service that is the reason i traveled to Grantham where i bought my previous Honda CRV it is a brilliant dealer who cares very much about their clients.

The Level of service we received from Vertu Honda Grantham and Lauren Webster was absolutely outstanding from start to finish.

I would like to place on record my appreciation for the excellent customer service provided by Emma.

Emma was professional, yet communicated in a friendly manner which made the whole experience of purchasing a car a pleasure. She certainly made sure that we found the dealership to be welcoming, helpful and professional. The handover of the car was the most professional that I have ever experienced.

In conclusion, I can assure you that you not only achieved the standards you outlne, but in my opinion Emma exceeded them. Please pass on my thanks to her.

This is my 3rd Honda CR-V and each time I've taken delivery of and driven my car I've felt that the whole dealership, driving, reliability and experience couldn't get much better, if at all.
However, I have to say that my latest CR-V and the team at Honda, Grantham have taken the whole thing to a different level: the car is superb; the team was exceptional and would easily walk away with my award for best sales team in my 48 years of driving. Top marks to both Honda and the team at Vertu Honda Grantham