Customer Testimonials

Having had my car now for nearly 48hrs, I can tell you in short, I'm absolutely thrilled with it. The drive is so rewarding, smooth, responsive with a real refined feel, it basically feels like a brand new car.

I must admit thank you seems inadequate for how much praise I must give you for facilitating what was a very professional yet relaxed trade/purchase experience. In my humble opinion, you raised the bar in terms of customer experience and I sincerely hope that Vertu Honda realise and value what a credit you are to them. I would have no hesitation whatsoever in going through the whole experience again with you and your colleagues in the future at your Mansfield dealership.

Once again, thanks so much Sam for providing a great customer experience you gave me from initially picking up the phone to enquire about your ad, through to driving away in a car. Rest assured it will be very well looked after and hopefully keep that wide smile on my face for many motoring miles.

The staff at the dealership all treated me with friendliness and helpfulness. All my questions were answered promptly and expertly. I was kept informed through out the purchase and delivery. All of my needs and requirements were met. The new car was presented perfectly (it was as good as winning the lottery).

Excellent staff, with an ethos of old fashioned customer service.

The staff were all excellent and I was regularly updated on my order. I have also been contacted after I received my new car to see what I thought of the car and how well I was getting on with it. I would particularly like to thank Margaret for all her help throughout this process.

The salesman was very helpful without being pushy and I was able to do a "deal" with the minimum of fuss.

I went to see a Jazz as I have had one previously. The staff were excellent no pressure so the deal was done.

I felt that I was helped to choose a car, rather than being sold one. It was nice being offered coffee and biscuits.

Efficient, courteous, likeable and friendly staff with an excellent product.

Good car promptly delivered by cheerful, knowledgeable and courteous staff.

We had no complaints at all, everything we were looking for was available. staff were friendly and helpful. the car was quickly ordered and delivered.

Lovely friendly, helpful team willing to answer all our questions.

We were met by Margaret, and we hit it off immediately,her humour matched ours, nothing was pushed onto us, she listened to us, and the banter between us, kept everything at a nice low key level, we knew which car we wanted, so Margaret just filled in the paperwork, persuaded, us both to have a test drive, which was the final swing point, in deciding to go ahead, the banter continued as I said I was feeling drained as the funds were transferred from my bank, Margaret from Durham is a gem

I have found this dealership very satisfactory over the years I have used it. The staff are always very helpful and friendly. The salesman who dealt with ordering my new car this time was knowledgeable and patient and was able to answer all of my questions fully.