Customer Testimonials

Having had my car now for nearly 48hrs, I can tell you in short, I'm absolutely thrilled with it. The drive is so rewarding, smooth, responsive with a real refined feel, it basically feels like a brand new car.

I must admit thank you seems inadequate for how much praise I must give you for facilitating what was a very professional yet relaxed trade/purchase experience. In my humble opinion, you raised the bar in terms of customer experience and I sincerely hope that Vertu Honda realise and value what a credit you are to them. I would have no hesitation whatsoever in going through the whole experience again with you and your colleagues in the future at your Mansfield dealership.

Once again, thanks so much Sam for providing a great customer experience you gave me from initially picking up the phone to enquire about your ad, through to driving away in a car. Rest assured it will be very well looked after and hopefully keep that wide smile on my face for many motoring miles.

Excellent friendly service from the Sales Executive. Who made the whole process stress free. Would highly recommend.

Extremely helpful and professional service given by the sales executive when arranging and collecting my Sport Line.

My wife and I are very happy with our new CRV bought with the help of a Sales Executive who we found to be most helpful and pleasant throughout.

The Executives who i have dealt with are both a credit to Vertu Honda. They have kindly looked after me for several years now. In fact, no matter what problem occurs with my car, i can guarantee they will always be there to lend a helping hand. They have a friendly and caring manner. She is very proficient in her job. They always collect and returns my car when the service and MOT are due. They are very punctual and has the most pleasant and courteous manner and I'm always welcomed with a smile. All the staff at the branch are very polite and accommodating and without doubt you have an excellent team.I applaud them for their fantastic service!

We visited this branch with a list of requirements. My wife and I still find buying a car uncomfortable and stressful, we were met by your representative who guided us thorugh our requirements and answered any questions we had, he also did this with patience. it is note worthy that he me us feel comfortable and reduced the stress of buying our car.We would not hesitate to recommend him to a friend.

Service with a smile, when they saw it was raining and I couldn't close he window he did it there and then. it was a good price and happy customer. The receptionist on the front desk made me feel at home and he was easy to talk to.

I would like to thank the Vertu Honda Durham team for their help, effeciency and prompt attention that we received when we took our vehicle for a service. Selina was extremely helpful on the service desk, we could not have received a better service. We are completely satisfied and would like to say a huge thank you to all involved.

Many thanks to Margaret for her wonderful help and service when dealing with my enquiry to purchase a new Honda. Margaret was completely professional and courteous. Very many thanks.

I am writing to just say thanks for the service i have received from Salina and the team at Vertu Honda Durham. Once again thank you and i definitely be using Vertu Honda in the future.

I would like th thank all of the Vertu Honda Durham staff for their excellent service last Saturday. It was much appreciated. Many thanks

Following my recent purchase of a new Honda Civic, I feel that it is only right to express my total delight with the car and also the excellent customer service my wife and I received.

I would also like to express my thanks to Margaret for her kind and helpful nature. I cannot express our praise highly enough.

Thank you for the satisfaction enquiry and I am happy to say every thing is fine and also to say it's a pleasure to come to Vertu Honda Durham. Selina and Paula both make you feel really at ease with their warm and welcome approach, always smiling and courteous and keep you well informed. It seems that the overall quality of approach has gone up a notch, well done to all.