Customer Testimonials

Having had my car now for nearly 48hrs, I can tell you in short, I'm absolutely thrilled with it. The drive is so rewarding, smooth, responsive with a real refined feel, it basically feels like a brand new car.

I must admit thank you seems inadequate for how much praise I must give you for facilitating what was a very professional yet relaxed trade/purchase experience. In my humble opinion, you raised the bar in terms of customer experience and I sincerely hope that Vertu Honda realise and value what a credit you are to them. I would have no hesitation whatsoever in going through the whole experience again with you and your colleagues in the future at your Mansfield dealership.

Once again, thanks so much Sam for providing a great customer experience you gave me from initially picking up the phone to enquire about your ad, through to driving away in a car. Rest assured it will be very well looked after and hopefully keep that wide smile on my face for many motoring miles.

Excellent service. Knowledgeable and helpful.

Very professional service. Our Sales Executive was not at all pushy but knowledgeable and helpful and we were offered refreshments at every visit. There was a good selection of vehicles to view and the showroom was well laid out and a very pleasant environment in which to conduct business.

The Sales Executive was fabulous from start to finish, extremely accessible, professional and kept in touch supporting and advising me through what is an extremely important purchase.

I found your sales staff very helpful and very informative about my new car, the handover went well. I would have no problem recommending friends and family to Durham Honda.

I just want to record my thanks to Vertu Honda and indeed the valeter who found my wallet.
I have dealt with your branch for many years, in fact since I retired, I have bought all my vehicles from you. Apart from the quality of the cars, my main reason has been the excellent attention that has always been paid to me. Today you cemented that relationship and if I decide to have another car, believe me, I don't think I could go elsewhere.
The honesty of all concerned has improved my faith in humankind and I simply thank you. Please pass on my thanks to the valeter. On top of returning my wallet to me, you have even offered to drop it off for me. Again, many thanks.

Great purchase of a lovely car. The process was easy from start to finish even though it was all completed remotely. The Sales Executive made it an enjoyable experience and was really helpful.

Thank you to the Sales Executive for the very good service and helpful advice.

Great customer service, appreciate it.

I recently purchased a Toyota C-HR from Honda Durham and I would like to say what excellent service I had. The Sales Executive couldn't have been more helpful. They were helpful without being pushy and I never felt I was been pressured into making a decision. They even managed to get my car to me a day earlier than planned as I hadn't realised my MOT was about to expire. I couldn't recommend them highly enough.

Great service from the team at Durham Honda. Special mention for the Sales Executive who guided us through the purchase of our vehicle in a polite, friendly, and professional manner. From our first contact to delivery, they were always there to answer any questions and put our minds at ease. Would recommend this dealership !

We have never had a bad experience dealing with the friendly, helpful staff at Durham Honda, especially the Sales Executive for whom nothing is too much trouble. This lovely person goes out of their way to explain all they can about the differences between old and new models and how the new controls work. Thanks again.

It was a refreshing experience with the Sales Executive at Honda Durham, while buying my new electric car. They were very helpful and supportive throughout the process. I would definitely recommend them to my friends.