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In July 2006 I bought my first Honda, an Fr-V CTDi Diesel Sport from what was Honda Grantham, now Vertu Honda Grantham. That was a decision I have never regretted and indeed have always been delighted I made. The car is now over 10 years old, has over 110000 miles on the clock and has been almost completely trouble free (two interior and one front side lamp bulbs isnít bad!) As important as the car has been, what has been equally, if not more so, is the exemplary treatment and service I have had from the garage in Grantham. The car has been serviced annually by them and has had winter service checks by them. In fact, I would not let another mechanic touch the car (other than in a dire emergency, and you donít get those with Honda!). Jobs are always done thoroughly, and the car is always ready on time. My car has just had its annual service and MOT and valet and when I drove it home it felt as if it had been restored to as near as possible its original condition. It even smelled like new! The premises are a pleasure to visit, all the staff are friendly and go out of their way to make you feel welcome. Everyone speaks to you. When I bought the car, the Sales Manager is now General Manager, and the way the garage is run is, I think, a credit to him. I decided to send you this email because it was fresh in my mind having just had the car serviced. So often one reads of appalling service people have received from garages, and I think it is only right that the good ones should get some credit, and Vertu Honda Grantham is a REALLY good one.
Hi, I popped in today without any notice to look at a CR-V as a potential buy. I have to say I have never in my life had such exceptional and friendly service at a car dealership. The Salesman went totally out of his way to show me what was available. A really unbelievable level of service. I have been totally blown away today. Amazing, thank you.
Excellent service from Honda Grantham. My delivery was delayed due Honda supply problems in Japan. The team kept me fully informed and nothing was too much trouble. Great bike and dealings with Grantham Honda - thanks very much for all your efforts.
A few of our family members have Honda's and always come to Grantham to see a particular salesman. He is just exceptional at his job, very efficient and goes out of his way to make sure you are a happy customer which we all are :) we are all so pleased with our vehicles and I will definitely return to Grantham Honda in future!
Great Dealership and very friendly staff. Thanks for looking after me today!
MOT all done today on my Fireblade at Honda Bikes! Excellent customer service and very friendly atmosphere as always!
Just a message to say we had excellent service from the Branch when purchasing out new Jazz today. My wife is over the moon with the car and the few extra customer service touches that they expressed! Well Done!
Thanks for being so nice to us this morning!
Bike serviced while we waited,friendly staff and a great selection of bikes to look at.
Thanks for a great sales service, no doubt will see you again sometime soon.
J & K Gilbertson