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Very happy with the service we got at Honda Newcastle. They were able to give us a good deal on our new Honda Civic. When we picked this vehicle up they went the extra mile and made an effort to make the experience special. Love our new car and would definitely recommend this garage. The sales executive was a friendly person and always returned phone calls when promised. A professional garage with customer service at the forefront :)
An excellent experience choosing my first ever new automatic car from HONDA Doncaster on Motability. The staff members put me at ease and was very pleasant to talk to. I looked at the Jazz and was impressed with all its features and they had the ones I was looking for. The Sales Executive took me for a test drive in one and I was nervous but he put me at ease straight away and asked if I had driven an automatic before, when I said no he said i'd pick it up really easy. Explaining the differences between manual and automatic. He went through all the paperwork with me, the colour choice and offered to pick me up to collect the car when it was ready. He kept in touch all the way through the process and collected me on the day and time as promised. When I collected the car he offered to take me for another little run in it to get use to it again. All in all it was a happy, friendly and excellent experience from start to finish. I loved the surprise unveiling of my car and cant thank or praise the sales executive and the other staff highly enough for all they did and for putting me at ease on the day. I would certainly recommend HONDA to family and friends and also to anyone on motability. I can honestly say i'm one very, very happy lady owner of a Honda Jazz 1.3 iVTEC EX
Staff are absolutely excellent, thank you to the sales executive I dealt with and all other colleagues.
I would just like to say that we have been entirely satisfied with the service from your Honda garage, in particular with your sales executive. He is a real asset to your company and went out of his way to ensure everything was right for us. He was polite, courteous and very knowledgeable about all your products and services. I would definitely recommended him and Honda to my friends. I would give the sales executive 10 out if 10 and he has helped me to score your Honda garage a 10 out of 10 for the whole car buying experience. Well done.
After visiting a number of car showrooms, it was like a breath of fresh air when we entered the Honda showroom! We were attended to immediately, efficiently and with the upmost professionalism, which of course resulted in a sale. All round excellent service.
Just like to thank all the friendly staff who made my car buying experience very simple and pleasant. Everything thoroughly explained down to the small print. I would recommend anyone to go to Vertu Honda first if they want to buy a car. I give them 10/10 for customer service. I love my new car. Thank you all!
A friendly atmosphere, nothing is too much trouble and the staff are very helpful, just keep the good work up it's the best garage yet.
Another wonderful experience with the sales executives. All the staff are wonderful and go above and beyond to help. A pleasure to do business once again and I'm sure we will be back!
Excellent service received from start to finish.
Good sales not too much pressure.