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Customer Testimonials

Showing 1 to 12 of 73 testimonials that match your search

Having had my car now for nearly 48hrs, I can tell you in short, I'm absolutely thrilled with it. The drive is so rewarding, smooth, responsive with a real refined feel, it basically feels like a brand new car.

I must admit thank you seems inadequate for how much praise I must give you for facilitating what was a very professional yet relaxed trade/purchase experience. In my humble opinion, you raised the bar in terms of customer experience and I sincerely hope that Vertu Honda realise and value what a credit you are to them. I would have no hesitation whatsoever in going through the whole experience again with you and your colleagues in the future at your Mansfield dealership.

Once again, thanks so much Sam for providing a great customer experience you gave me from initially picking up the phone to enquire about your ad, through to driving away in a car. Rest assured it will be very well looked after and hopefully keep that wide smile on my face for many motoring miles.
R Milne
Honda Mansfield
All the staff at Honda Durham over the years have constantly been supportive and helpful in my previous Honda and in my purchase of the new hybrid, this high standard has continued and never wavered.
Mr Smith
Honda Durham
Thank you to the Sales Executive for their sound and helpful advice when looking to change my car from diesel to hybrid/petrol. Always pleasant, knowledgeable and friendly - making it easier to part with my hard earned cash. Process from buying to collecting car was effortless.
Mr Thompson
Honda Durham
Initially we went into MOT our old Civic, the service department were fantastic as usual and I got chatting with them about the new Honda Civics. I just said that if I was going to pay that sort of money on a new car, I'd rather have that Civic Type R which was out on the forecourt. I then spoke to the Sales Executive who was fantastic. They talked us through the deals available and how PCP's worked and we had a test drive, which we loved. The next day we went back to the dealership and bought the car. The Sales Executive was fantastic with us, we really appreciated it. Been using Honda Durham for around 6-7 years now and have had nothing but great service from them. I would highly recommend them.
Mr Tennick
Honda Durham
I have now had my new Honda for two weeks and have nothing but praise for the Sales Executive. They gave me such confidence and help with the purchase and I would most certainly trust them to deal with any purchase I may make in the future.
Mrs Fielder
Honda Durham
Fantastic service, highly recommend for caring about the customer before and after purchase of a vehicle. Very much the personal touch with regard to answering any questions and helping with paperwork and especially making the customer feel special, thank you.
Miss Ackerley
Honda Durham
The Sales Executive was attentive, civil and fair when they sold me the car. They went out of their way to answer all my questions and had the car prepared perfectly when I collected it.
Dr McManus
Honda Durham
Excellent service and the Sales Executive was a really nice person to deal with.
Mr Potter
Honda Durham
Beautiful car, so comfortable. Excellent service from the Sales Executive. Delivered to my home with no issues. 5 Star service.
Mr Wilson
Honda Durham
The Sales Executive could not have been more helpful. Knowledgeable, warm and friendly and also made my (slightly!) mad Border Collie very welcome. No hard sales patter - just honest answers to my questions. I would buy from this branch again.
Miss Nichol
Honda Durham
Just a quick note to say how impressed we were with the Sales Executive at Honda Durham who was so helpful and very professional from initial contact to the handover of our new car.
Mr Spoors
Honda Durham
The Sales Executive gave me friendly, confident and assured service, nothing was too much trouble. Just what you need when buying an expensive car without seeing it in the flesh.
Mr Lloyd-Jacob
Honda Durham
Buying a car can be a stressful time because there is usually a lot of money involved and you don't want to make a mistake. We couldn't have wished for a better helping hand along the way than we received from the Sales Executive. They were very knowledgeable and positive but at the same time we never felt under any pressure to proceed. They will be our first port of call in the future.
Mrs Hancock
Honda Durham